This policy describes how and why the Feldenkrais Guild UK uses your personal information, how we protect your privacy when doing so, and your rights and choices regarding this information. We promise to respect any of your personal information which is under our control and to keep it safe. We aim to be clear when we collect your information about what we will do with it.
Who we are
Feldenkrais Guild UK is the non-profit professional organisation of practitioners and teachers of the Feldenkrais Method® in the UK.
Who you are
You may have given us information in order to receive the Guild’s monthly e-newsletter, or to join the Guild as a member or a guest. We may also have received your data via social media or our website (www.feldenkrais.co.uk). Depending on your settings or the privacy policies for social media and messaging services like Facebook or Twitter, you might have given us permission to access information from those services, for example when you publicly tag us in an event or photo, or when we re-post information.
When you use our website, we collect your personal information using “cookies” and other tracking methods. We monitor our website statistics solely for the purposes of improving our website and are not using individual information. We only collect information about the type of device you’re using to access our website or apps and the settings on that device may provide us with information about your device, including what type of device it is, what specific device you have, what operating system you’re using, what your device settings are, and why a crash may have happened. Your device manufacturer or operating system provider will have more details about what information your device makes available to us.
What personal information we collect
We collect, store and use the following kinds of personal information:
- Your name
- Your preferred contact details (possibly including postal address, telephone number, e-mail address and/or social media identity)
- How and where we received your details, e.g.: by signing up to the mailing list at an event or via the website
- For members of the Guild, we will also keep information required for membership, such as insurance details, training certificates etc.
- We occasionally carry out research with members to gain feedback and learn how to improve. All, or the majority, of survey questions will collect responses anonymously. Where there may be a need to get back in touch, we ask your permission to collect personal information alongside responses to select questions; and only use it for that purpose.
How we use your information to tell you about our work
Our bi-monthly e-newsletter includes information about the latest news related to Feldenkrais, and typically includes a blog-piece and an audio lesson. Occasionally, we may send you other marketing information, or include information from partner organisations or organisations who work with us.
We operate an ‘opt-in’ communication policy. This means that, except as set out below, we will only send marketing communications to those that have explicitly stated that they are happy for us to do so.
If you don’t want to hear from us, that’s fine and you can opt out at any time. You can either email firstname.lastname@example.org or click on the unsubscribe link if the communication is sent by email.
Members and friends of the Guild will also receive regular information about what’s happening in the Feldenkrais community, including training events and regular meetings (such as the AGM).
Legal basis for processing
We will process your data on the basis of consent, if you are signed up to our e-newsletter and marketing communications. That means you will have to opt-in to receive the communications, and can unsubscribe and any time. We will also process your data on the basis of consent if you responded to a membership questionnaire. Any research questions will specify the intended use for the information, and ask for your consent on that basis.
As a Member or Friend of the Guild we will process your information on the basis of Legitimate Interest, as we think you have a reasonable expectation of us keeping you informed of Feldenkrais Guild events, activities and news.
How we keep your information safe
We have always taken steps to store data securely, and will continue to do so. We guarantee that we will only use third parties to process your data (e.g. MailChimp) when those third parties have clear and transparent data policies of their own. No organisation can promise to protect your data 100% due to the nature of today’s technologies; however, we promise we will take every possible step to protect your data to the best of our ability.
Contacting us, access to your information and right of correction
You have the right to request a copy of the personal data that we hold about you. This is also known as a service access request. We want to make sure that the personal data we hold about you is accurate and up to date. You can also ask us to correct or remove information.
If you would like a copy of some or all of the personal data we hold about you — or otherwise want to contact us — please email email@example.com.